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Manager - Data Quality

Baltimore City Public Schools
retirement plan
United States, Maryland, Baltimore
200 East North Avenue (Show on map)
March 20, 2024

City Schools' Office of Achievement and Accountability (OAA) plays a critical role in supporting schools and holding them accountable for student results. The knowledge management department is charged with collecting, analyzing and sharing data to enable City Schools to make data-driven decisions with the goal of improving academic outcomes for all students.

OAA currently seeks an experienced project manager to serve as Manager - Data Quality within the knowledge management department. The Manager is responsible for overseeing and/or leading critical projects related to City Schools' data quality and state data reporting processes. The Manager will be responsible for identifying and implementing process improvements, communicating with the Maryland State Department of Education (MSDE), and managing staff that work on data management projects. The Manager is also responsible for the Office of Student Records which oversees the fulfillment of transcript requests for former students.


Essential Functions



  • Plans and implements data quality projects:

    • Develops and/or executes strategies to increase data quality in the district.
    • Maintains current working knowledge of the relevant processes within City Schools and MSDE and systems required to execute data quality projects.
    • Creates and manages project plans including work breakdown structures and schedules to successfully complete projects according to City Schools and MSDE timelines and standards.
    • Plans, executes, and/or monitors the following elements for each project as needed: district and school-level communication, training, error resolution, and quality control process, among others.
    • Identifies risks and opportunities in projects and provide recommendations on how to mitigate or exploit each.
    • Fosters strong relationships with staff across the district in offices including the Academic Office, Office of Information Technology, and Schools Office.
    • Works closely with colleagues in City Schools' Office of Information Technology to ensure tools and processes are available to support data cleansing processes.
    • Establishes standard project management processes for data quality projects.

  • Identifies and implements process improvements:

    • Identifies process weak points and propose improvements for data cleansing and reporting processes.
    • Implements improvements to support and improve data quality in the district.



  • Manages Data Quality Analysts and Student Records Technicians:

    • Provides training and support to staff as needed.
    • Ensures staff meets all MSDE and City Schools deadlines and requirements.
    • Identifies areas of growth and support professional development for staff.

  • Provides expertise around state reporting requirements and data systems

    • Collaborates with other departments on shared priorities.
    • Serves as point of contact for district colleagues.

  • Communicates with MSDE on state data submission projects:

    • Serves as point of contact for MSDE and other LEAs for managing data quality projects for the district.
    • Provides expertise on the relationship among various data points and processes used by City Schools and MSDE.

  • Accountabilities:

    • Meets established goals and objectives related to data quality projects and processes.
    • Streamlines communication to Chief Achievement & Accountability Officer by keeping the Director of Knowledge Management abreast of data quality efforts.
    • Provides professional and courteous service to all City Schools' stakeholders including school level staff, district office staff, senior management, media representatives, community groups, and other public officials.



Performs and promotes all activities in compliance with equal employment and nondiscrimination policies; follows federal and state laws, school board policies and the professional standards.



Maximum Salary


106872.00

Minimum Salary


94997.00

Desired Qualifications



  • Bachelor's degree and 5 years of relevant experience; Master's degree and 3 years of relevant experience, or PhD. and 1 year of relevant experience. Degree must be from an accredited college or institution.
  • Project Management Professional certification strongly preferred.
  • Experience managing projects related to data quality and implementing process improvements for a large organization.
  • Strong analytical and problem-solving skills.
  • Knowledge of educational research and urban education policy issues preferred.
  • Ability to work effectively in fast-paced environment with high-priority deadlines and multiple stakeholder viewpoints.
  • Exceptional interpersonal skills that inspire teams and nurture trust-based relationships.
  • Excellent written and verbal communication skills including comfort with presenting and training in both one-on-one and group settings.
  • Proficient in the use of computer applications, especially Microsoft Excel. Including ability to develop pivot tables and charts, v-look up formulas, and other formulas as needed.
  • Ability to demonstrate dedication to vision, mission, goals, and objectives of City Schools so that each child will succeed.



Full time or Part time


Full time

Additional Details


Qualified candidates for the above position must submit the following:



  • Completed online application
  • Resume that clearly demonstrates the above minimum qualifications. It is important that you include all experiences and education related to the position to which you are applying.
  • Upload copies of all transcripts -undergraduate, graduate and all MSDE Certifications
  • Must provide three (3) professional references to include: name, title, business address, e-mail address and phone number
  • All documentation/certification necessary (scanned copies accepted) to substantiate minimum qualifications; must be uploaded into application
  • All documentation must be scanned and uploaded to application


Benefits -- This position is eligible for benefits. To review the available options please see the information relevant to the union for this position by viewing the following link: http://www.baltimorecityschools.org

Baltimore City Public Schools does not discriminate on the basis of race, color, ancestry or national origin, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, veteran status, genetic information, or age in its employment, programs and activities and provides equal access to the Boy Scouts of America and other designated youth groups. For inquiries regarding the nondiscrimination policies, please contact Equal Opportunity Manager, Title IX Coordinator Equal Employment Opportunity and Title IX Compliance Office 200 E. North Avenue, Room 208 Baltimore, MD 21202; 410-396-8542 (phone); 410-396-2955 (fax).

This position is not affiliated with any bargaining unit.

This position is affiliated with the City Retirement Plan.




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